Privacy Policy

This Privacy Policy explains how Cyon (“we”, “our”, “us”) collects, uses, and safeguards personal information when you access our client delivery platform, marketing properties, and related services.

By using Cyon, you consent to the practices outlined here. We may update this policy periodically; material changes will be communicated via in-app notice or email.

Account data such as name, email, role, company affiliation, and authentication identifiers.

Usage data including activity logs, device metadata, feature engagement, and telemetry that helps us monitor performance.

Content and files uploaded to the platform, along with metadata necessary for collaboration, billing, and auditing.

Deliver, maintain, and improve the Cyon platform and customer experience.

Provide support, proactive monitoring, and security safeguards for client workspaces.

Facilitate billing, compliance, and usage reporting in accordance with customer agreements.

Communicate product updates, service advisories, and tailored recommendations. You may opt out of non-essential communications at any time.

We never sell personal data. We share information only with trusted sub-processors necessary for hosting, analytics, customer success, and support—each bound by strict contractual obligations.

All cross-border transfers follow applicable privacy regulations (including GDPR and CCPA where relevant) and leverage industry-standard safeguards such as SCCs.

Cyon enforces encryption in transit and at rest, role-based access controls, audit trails, and continuous monitoring.

Data is retained only as long as necessary to deliver services or comply with legal obligations. Customers may request deletion or export via support.

Customers can update account data, manage retention preferences, and submit privacy requests by contacting privacy@cyon.cloud.

If you believe personal data has been misused, please reach out so we can investigate and remediate swiftly.