THE MOSAIC ENGINE · THE RISK RADAR
The health of your agency,
in one number.
The Mosaic Engine reads twelve weighted factors across delivery, clients, people, and finance — each grounded in published industry benchmarks — and rolls them into one score you can act on. When something is going wrong, it tells you while you can still fix it.
MOSAIC ENGINE · AGENCY HEALTH
87
+4 this week
12 FACTORS · WEIGHTED
Delivery
73
Client
84
People
78
Finance
75
WEIGHTS RESEARCH-BACKED · PMI · DELTEK · BAIN · MCKINSEY
NEXT · BUDGET FIT 71 → REVIEW VIGLX + ALLIANCE
NEXT · BUDGET FIT 71 → REVIEW VIGLX + ALLIANCE
HOW TO READ IT
Four groups. Twelve factors. One weighted score.
Each factor is scored from your live data, weighted by how much it actually predicts agency outcomes, and rolled up by group. The lowest-scoring factor is always one click from the source data.
Delivery
72
3 FACTORS · 32% WEIGHT
Client
84
3 FACTORS · 26% WEIGHT
People
75
3 FACTORS · 22% WEIGHT
Finance
75
3 FACTORS · 20% WEIGHT
THE FULL RUBRIC
Every factor, its weight, and where it comes from.
No black box. Here are the twelve factors, the weight each carries, the benchmark behind it, and what it's reading on the sample agency right now.
FACTOR
WEIGHT
READING NOW
BENCHMARK
SCORE
On-time delivery
DELIVERY
14%
82% of last-30 deliverables on/before due
PMI 2024 Pulse
82
Budget fit
DELIVERY
10%
2 projects >85% spent, <60% delivered
Deltek Clarity 2024
71
Approval freshness
DELIVERY
8%
5 approvals open · oldest 14d
RAR Health Index
55
Client comms cadence
CLIENT
9%
Avg 2.4d response · 1 client at 6d
Hinge Research 2023
78
NPS / satisfaction
CLIENT
9%
NPS 49 · 5/6 clients ≥7
Bain
84
Retention / renewals
CLIENT
8%
92% NRR rolling 12mo
SaaS-Capital 2024
90
Team utilization
PEOPLE
10%
78% avg · 2 staff >100%
AgencyAnalytics 2024
78
Capacity vs commitments
PEOPLE
7%
Priya + Devon over capacity through Fri
McKinsey
62
Retention / morale
PEOPLE
5%
0 voluntary exits 90d · pulse 4.2/5
Gallup
88
Cash & AR aging
FINANCE
8%
$48k unbilled · $22k 30d+
SCORE
74
Pipeline coverage
FINANCE
7%
$342k pipeline · 1.6× target
HubSpot 2024
81
Project margin
FINANCE
5%
Avg 28% · target 35%
Deltek 2024
68
at / above target
within 15 of target
needs attention
WHY IT MATTERS
The whole point is to hear bad news early.
A health score is only useful if it moves before the damage is done. When budget fit drops, the engine surfaces the exact projects driving it — and hands the next action to an AI employee to draft.
MOSAIC ENGINE · RISK FLAG
MARGIN AT RISK
VigLX validation rebuild
BUDGET SPENT
92%
DELIVERED
41%
Detected 8 days before the original deadline — while there's still margin to protect.
FLAGGED BY CYON OPS · AI · 9:00A
NEXT · SCOPE-CUT CONVERSATION · DRAFT READY
NEXT · SCOPE-CUT CONVERSATION · DRAFT READY
Grounded in your live data
Scores update as hours are logged, approvals age, and invoices send. No quarterly survey, no manual scoring.
Weighted by what predicts outcomes
On-time delivery and utilization carry more weight than vanity metrics — because the research says they should.
Always points to the next action
A low score isn't just a number. The engine names the projects, the people, and the move — and an AI employee drafts it.